How to contact support and open a ticket
Our team is here to help. The fastest way to get support is a ticket:
- Log in and open Support → Open a Ticket.
- Choose the department, write a clear subject and describe the problem.
- Include your domain name or service, any error message you see, and screenshots if possible.
- You will receive our reply by email and in the client area. Reply on the same ticket to keep everything in one place.
You can also call or message us on WhatsApp at +20 127 113 3655.
Tip: the more detail you give in the first message (what you did, what you expected, what happened), the faster we can solve it.
